Doing

As Lead Service Designer, I’m helping bring a cohesive user experience to the online and offline journey for our whole user base.

In this podcast we interview interesting people who are doing new things that may give us some insight into the future.

I co-founded Experience Matters at 21 with Mahnaz Yusaf to bring Design Thinking into everyday interactions.

I worked on public sector digital transformation projects across the UK.

I worked in the Fraud, Error and Debt team as one of 5 Service Designers across the whole organisation working towards shifting the culture and ways of working in central government.

I was the Community Manager and Service Designer leading the InnovateUK’s Smart Cities Demonstrator Project in Manchester, as well as understanding the relationship between technology, art and science.

As Programme Manager I designed the programme for social entrepreneurs to help make their businesses a success.

I ran a tech co-working space in Manchester to help build. support and grow a community.