What does failure mean (for public services)?
Why not addressing failure is stopping successful services in the public sector.
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5 Things I Learnt From SheSaysMCR – Great British Diversity
On Thursday 19th April, myself and Minnie, ran SheSaysMCR’s second instalment of the year. Finding our voice at KPMG, we ran a session to unpick…
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Why digital is a service enabler, not a service solution
I’m going to start this blog off with a little diagram and then I’ll explain my thinking. Digital is underpinned by technology Both things (digital…
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Why we shouldn’t use the language of business in government
My first six months as a civil servant have been full of wonderful learnings, both about myself and what it means to work for the…
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2017 Year In Review
Almost a month into 2018, and I feel just about ready to write my 2017 year in review blog. If you look closely enough, you’ll…
What it’s like to have 3 homes
As many of you may know, I recently came back from an amazing holiday to Mauritius – the motherland, the country where both my parents,…
